Suzanne
Healy,
EdD

Leads the organization and implementation of a school-wide strategic portfolio of market-driven learning opportunities spanning credit-bearing courses, microcredentials, and degree programs across all modalities.

• Drives business development strategies with cross-institutional and external stakeholders, including program lifecycle planning, market intelligence research, and pro forma financial projections.
• Cultivates and manages industry partnerships with Cleveland Clinic, University Hospitals, MetroHealth, Rockwell Automation, and American Greetings — spanning advisory boards, experiential learning, executive site visits, guest speakers, sponsored projects, and tuition partnership agreements.
• Champions generative AI integration across the school's educational ecosystem: developing AI-powered tools for program evaluation, teaching quality assessment, and faculty development; guiding faculty in incorporating AI as both an instructional design tool and classroom pedagogical resource.
• Leads development of new program formats — online, hybrid, microcredential, and executive education — from concept through launch and continuous improvement.
• Oversees student experience strategy and advising operations for the Professional MBA program, ensuring holistic support across the full student lifecycle from enrollment through graduation.
• Oversees the continued evolution of the online MBA residency program — four-day immersive on-campus experiences serving 65–80 students annually, consistently cited as the single most impactful element of the student educational journey.
• Ensures curriculum quality and compliance with AACSB and HLC accreditation standards across the full course lifecycle.
• Provides innovative leadership and vision for business school education, including technology-enhanced learning strategy and faculty development in emerging pedagogical approaches.
• Manages a multifaceted project portfolio utilizing design thinking, intrapreneurial mindset, and formal project management methodologies.

Partnered with senior academic leadership to develop and execute strategy for the school's entry into the online continuing education and degree markets. Oversaw course administration, design, and delivery of all online and hybrid courses.

• Designed and personally executed annual four-day on-campus residency programs for 65–80 online MBA students, delivering immersive, sun-up-to-sundown experiences integrating academic content and intentional community-building — consistently cited by students as the single most impactful part of their educational journey.
• Directed student advising operations and experience initiatives for the Professional MBA program, designing support structures that improved retention, satisfaction, and community for a diverse adult learner population.
• Managed multi-stakeholder projects to deliver on-time and on-budget course and program launches.
• Developed and delivered faculty training focused on online pedagogy, student engagement, and educational technology.
• Engaged vendor partners in market research, recruiting, and production.
• Oversaw the distance education budget.

Develops and delivers MBA program courses using a student-centered approach:

• MBAP 501: From Silos to Systems – Breaking Down the Barriers in Healthcare Systems
• MGMT 456: Beyond Silicon Valley – Growing Entrepreneurship in Transitioning Economies (co-instructor)
• MBAP 499: Introduction to Learning Skills
• MBAP 421H: Culture in Healthcare Organizations (co-instructor)
• MBAP 401H: Leadership Assessment and Development (co-instructor)
• MBAP 404H: Managing People and Organizations (co-instructor)

Facilitated graduate and undergraduate courses to enhance student learning and build community in a fully online, tuition-free global institution:

• UNIV 100: Online Education Strategies
• EDUC 5520: Curriculum Design & Instruction

Led curriculum design and user support services. Supported development of educational experiences grounded in learning theory and effective use of technology.

• Developed and delivered training programs and orientation sessions for faculty, staff, and students.
• Managed course design projects involving multiple internal stakeholders to deliver on time and on budget.
• Supervised staff and student employees.