"Designing learning that makes
the complex feel human."
Curricular innovation · AI-integrated learning · Strategic program development at the intersection of education, technology, and human connection.
I am an experienced higher education leader with a passion for transforming how people learn. With a Doctor of Education in Curriculum & Instruction and over 15 years at Case Western Reserve University, I specialize in designing and scaling innovative learning experiences that meet the real demands of the modern workforce.
My work spans curricular strategy, online and executive program development, AI integration, industry partnership cultivation, and faculty development — bridging academic rigor with market-driven thinking. I bring an intrapreneurial mindset to every initiative, from building industry pipelines with partners like Cleveland Clinic and Mercy Health to championing generative AI as both an instructional design tool and a pedagogical resource.
I am deeply committed to student-centered design, AACSB and HLC accreditation quality, and the belief that exceptional education can happen anywhere — in a classroom, online, or somewhere in between.
As a leader, I have navigated faculty resistance to new modalities, consistently finding ways to bring skeptics forward through trust, evidence, and practical support rather than mandate. I manage competing priorities daily — balancing what is essential against what is aspirational, always with an eye on budget, timeline, and the humans on both sides of the experience. When the work requires coordinating across departments with no formal authority, I lead through influence, clarity, and shared purpose.
The residency isn't the only thing that worked. Here's what fifteen years of intentional program-building looks like at scale.
A record of progressive leadership, curriculum innovation, and educational impact across higher education institutions.
Leads the organization and implementation of a school-wide strategic portfolio of market-driven learning opportunities spanning credit-bearing courses, microcredentials, and degree programs across all modalities.
Partnered with senior academic leadership to develop and execute strategy for the school's entry into the online continuing education and degree markets. Oversaw course administration, design, and delivery of all online and hybrid courses.
Develops and delivers MBA program courses using a student-centered approach:
Facilitated graduate and undergraduate courses to enhance student learning and build community in a fully online, tuition-free global institution:
Led curriculum design and user support services. Supported development of educational experiences grounded in learning theory and effective use of technology.
The best learning doesn't
feel like learning at all.
A multidisciplinary skill set refined across 15+ years of educational leadership, design, technology, and strategy.
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"I don't just design programs — I design the conditions that make learning inevitable."
15+ years translating market demand into curriculum that actually works for real learners.
"Online learning fails when it forgets it's about people. I never let it forget."
Launched two fully online MBA programs — and built the communities inside them.
"AI is only as human as the person who designs with it. That's the work I do."
Built AI tools on the Anthropic platform for program review, accreditation risk, and faculty development.
"The best classroom is the real world. My job is to build the bridge."
Active partnerships with Cleveland Clinic, University Hospitals, MetroHealth, Rockwell Automation, and American Greetings.
"Strategy without soul is just a spreadsheet. I bring both."
From pro forma projections to program launch — I've built the business case and then built the program.
"Faculty grow when they feel trusted. I lead with trust and follow with tools."
From onboarding to ongoing development — I build faculty cultures that embrace change.
A deep commitment to lifelong learning reflected in a rich academic foundation spanning education, technology, and leadership.
A robust set of credentials bridging technology, education quality, and instructional design.
Contributing to the national conversation on online learning, community building, and innovative pedagogy.
What if you stopped directing individual class sessions — and started running the whole show? Think Like a Showrunner gives online educators the vocabulary, frameworks, and practical tools to design their teaching environment the way broadcast producers design a season: with intentionality, consistency, and respect for their audience's attention.
Grounded in learning science. Built for busy faculty. Everything you need to move from improvised to intentional — without buying a single piece of expensive equipment.
The measure of great education is what students carry with them long after the last class.
I'll start by saying Dr. Healy is an incredible person and Case Western is made better by her presence. I'll sing her praises all day and night. The amount of passion and energy she pours into this program inspires me in a way that I can't find words to describe. I hope she understands that her work is appreciated by the students and we all love her dearly. She is ALWAYS available if we need anything. I don't know how she does it, but I know she does it because she cares.
When Dr. Suzanne Healy is involved, you can be sure that the learning experience will be successful — she has the ability to bring order to chaos and transform people and systems to gold. She designed a new integrated case study and then led a team of five faculty through the preparation and presentation of their respective modules while facilitating the entire experience for an orientation shifted to Zoom during COVID. The end result was so successful it was repeated. She takes the time to understand what each person is facing and meets them where they are, both in the classroom and outside of it. Her responsiveness and work ethic are exceptional.
Major kudos to Dr. Healy and the WSOM staff!!! I'm really grateful for the facetime with classmates and faculty.
Suzanne is the backbone of an amazing program.
The activities were AWESOME!
Whether you're looking for an educational leader, an instructional design expert, or a strategic partner in online learning — I'd love to talk.
